Singapore's Leading Training Centre

Transforming Companies with World-Class Education for Everyone

Shaping the future by building companies that thrive through knowledge, collaboration, and growth. At Addestra, we don't just teach — we transform.

30K+

Students

1,000+

Courses

18 Yrs

Experience

🤖

Addy AI Chatbot

24/7 · 4 Languages · Voice-enabled

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NTUCSkillsFutureDBSSingtelMOEHDBSingapore Airlines

Our Courses

Tailored programs, real outcomes.

🧠

Generative AI Workplace Training

Master ChatGPT, Gemini and Claude for real productivity. SkillsFuture eligible.

📱

TikTok Content & AI Workshop

From scripting to viral video — AI-powered content workflow for top creators.

📈

Reinventing B2B Sales

Modern frameworks for complex enterprise selling. For sales leaders and account execs.

SOW D7 · Greeting popup

SOW D7 · Floating widget · bottom-right

Dashboard

Tuesday, 9 June 2026 · Last updated: 09:04 SGT

Kang Chin Ling

Conversations Today

↑ 12% vs yesterday

Leads Captured

↑ 3 new today

FAQ Coverage

82%

↑ Promote 3 AI answers

AI Fallback Rate

18%

↓ 4% vs last week

FAQ Manager

Question	Engine	Actions
Is the AI course SkillsFuture eligible?Answer: Yes. SGD 680, 2-day, next: 28 June	⚡ FAQ
What languages do you teach in?Answer: Courses delivered in English. Chatbot supports EN/BI/ZH	⚡ FAQ
Do you offer corporate group discounts?Answer: Yes, contact us for custom quote	🤖 AI
How long is the TikTok AI workshop?Answer: 1 day, hands-on, SkillsFuture eligible	⚡ FAQ
Where is Addestra located?Answer: 190 Clemenceau Avenue #06-08, Singapore 239924	⚡ FAQ

Conversation Log

EN Sarah Lim 09:12 SGT

Is the Generative AI course SkillsFuture eligible?

⚡ FAQ x2📋 Lead captured

BI Budi Santoso 08:54 SGT

Berapa biaya kursus AI?

⚡ FAQ x1

中文陈伟明 08:31 SGT

你们有团体折扣吗？

🤖 AI x1📋 Lead captured

EN Anonymous 08:18 SGT

Do you partner with companies for in-house training?

🤖 AI x1

📧 Daily Report — 9 June 2026 (09:00 SGT)

Sent by Amazon SES · EventBridge

AI-handled questions yesterday — promote to FAQ?

Do you offer corporate group discounts?Asked 4 times · Bahasa 2x, English 2x

Do you partner with companies for in-house training?Asked 3 times · English 3x

What is the refund policy if I cancel a course?Asked 2 times · English 1x, Mandarin 1x

Conversations

47 total today · 9 June 2026

Kang Chin Ling

All Conversations

Visitor	Language	First Message	Engine	Lead	Time
Sarah Lim	EN	Is the Generative AI course SkillsFuture eligible?	⚡ FAQ	✓ Captured	09:12
Budi Santoso	BI	Berapa biaya kursus AI?	⚡ FAQ	—	08:54
陈伟明	中文	你们有团体折扣吗？	🤖 AI	✓ Captured	08:31
Anonymous	EN	Do you partner with companies for in-house training?	🤖 AI	—	08:18
Priya Nair	EN	What is the refund policy?	🤖 AI	—	07:40
James Tan	EN	How do I register for the TikTok course?	⚡ FAQ	✓ Captured	07:22

Showing 7 of 47 conversations today · Load more

FAQ Manager

15 active FAQs · Changes go live in seconds

Kang Chin Ling

⚡ 3 AI-answered questions from yesterday's daily report are ready to promote to FAQ. Review now →

All FAQs (15)

Question	Answer Preview	Type	Hits
Is the Generative AI course SkillsFuture eligible?	Yes. SGD 680, 2-day, next run: 28 June 2026.	⚡ FAQ	42
What courses do you offer?	AI Training, TikTok, B2B Sales, Leadership, Team Building…	⚡ FAQ	38
What languages does the chatbot support?	English, Bahasa Indonesia, Mandarin (Simplified + Traditional)	⚡ FAQ	29
Where is Addestra located?	190 Clemenceau Avenue #06-08, Singapore 239924	⚡ FAQ	24
Do you offer corporate group discounts?⚡ Ready to promote from AI	Yes, contact us for a custom quote based on group size.	🤖 AI	4
How long is the TikTok AI workshop?	1 day, hands-on, SkillsFuture eligible.	⚡ FAQ	21

Showing 6 of 15 FAQs · Show all

Leads

8 captured today · Delivered via Amazon SES within 60s

Kang Chin Ling

Today

↑ 3 vs yesterday

This Week

↑ 12% vs last week

Top Course Interest

Generative AI

5 leads this week

Lead Capture Log

Name	Email	WhatsApp	Course Interest	Language	Time	Status
Sarah Lim	sarah.lim@company.com	+65 9123 4567	Generative AI Training	EN	09:12	✓ Sent
陈伟明	weiming.chen@email.com	+65 8234 5678	Corporate Training Package	中文	08:31	✓ Sent
James Tan	james.t@business.sg	+65 9345 6789	TikTok Content & AI Workshop	EN	07:22	✓ Sent
Rina Dewi	rina.dewi@mail.com	+62 812 3456 789	Leadership Development	BI	06:58	✓ Sent

🔒 Personal data stored in AWS ap-southeast-1 · AES-256 encrypted · Auto-deleted after 90 days (PDPA)

Daily Report

Sent automatically at 09:00 SGT via Amazon EventBridge → Lambda → SES

Kang Chin Ling

✅ Report for 8 June 2026 delivered successfully at 09:00:03 SGT to chinling@addestralearning.com

📧 Daily Report — 8 June 2026 (09:00 SGT)

9 AI-handled questions

AI Fallback questions — promote to FAQ?

Do you offer corporate group discounts?Asked 4 times · Bahasa 2x, English 2x · Avg confidence: 87%

Do you partner with companies for in-house training?Asked 3 times · English 3x · Avg confidence: 82%

What is the refund policy if I cancel a course?Asked 2 times · English 1x, Mandarin 1x · Avg confidence: 78%

Can I get a certificate after completing a course?Asked 2 times · English 2x · Avg confidence: 85%

Past Reports

✓7 June 20267 AI questions · Sent 09:00:01 SGTView →

✓6 June 20265 AI questions · Sent 09:00:02 SGTView →

✓5 June 202611 AI questions · Sent 09:00:04 SGTView →

Weekly Report

Sent every Monday 09:00 SGT · Week of 2 June 2026

Kang Chin Ling

Total Conversations

218

↑ 18% vs last week

Leads Captured

↑ 12% vs last week

FAQ Coverage

82%

↑ Was 74% last week

Unanswered Queries

↓ 3 vs last week

Language Breakdown

English146 (67%)

Bahasa Indonesia44 (20%)

Mandarin (ZH)28 (13%)

Settings

Chatbot configuration · PDPA · Notifications

Kang Chin Ling

Chatbot Identity

Bot Name

Subtitle

Greeting Message

Notifications

Lead Delivery Email

Daily Report Time (SGT)

Weekly Report Day

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Show PDPA Consent Banner

Enable Voice (TTS + STT)

PDPA — User Data Rights

As required by PDPA 2021 (revised 2026), users may request export or deletion of their personal data. Use the endpoints below to fulfil requests manually.

📤 Export User Data

Returns all personal data for a given user ID

🗑️ Delete User Data

Permanently removes all PII for a given user ID

🔒 All data stored in AWS ap-southeast-1 · AES-256 encrypted · CloudTrail audit log enabled

Active Languages

🇸🇬 English✓ Active

🇮🇩 Bahasa Indonesia✓ Active

🇨🇳 Mandarin (ZH)✓ Active

Transforming Companies with World-Class Education for Everyone

Tailored programs, real outcomes.

Generative AI Workplace Training

TikTok Content & AI Workshop

Reinventing B2B Sales

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📧 Daily Report — 9 June 2026 (09:00 SGT)

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All FAQs (15)

Leads

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📧 Daily Report — 8 June 2026 (09:00 SGT)

Weekly Report

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